FAQ
FREQUENTLY ASKED QUESTIONS (FAQ)
What is Clobulk?
Clobulk is an online platform that connects wholesalers with retailers, providing a convenient marketplace to buy and sell products in bulk.
How does Clobulk work?
Wholesalers list their products on the platform, and retailers can browse through these listings to find products they want to purchase in bulk. Once an order is placed, the wholesaler ships the products directly to the retailer.
Account and Registration
Do I need to create an account to use Clobulk?
Yes, you need to create an account to access Clobulk's features. Registration is free and easy.
Buying and Selling
Is cash on delivery available on Clobulk?
Yes, cash on delivery is available but there is some conditions for the customers.
What type of products can I find on Clobulk?
At Clobulk, you can discover a diverse array of products spanning various categories. In fashion, we offer an extensive selection, including cord sets, tops, dresses, and much more.
How do I place an order?
To place an order:
- Create and verify your account.
- Browse products across various categories.
- Verify the offered price to avoid any hidden charges.
- Negotiate the price and payment method that suits you.
- Request samples to assess product quality.
- Confirm the quality of products through the provided samples.
How can I search for products on Clobulk?
You can use the search bar on the homepage to find specific products or browse through categories to discover new items.
Are there minimum order quantities for purchases?
Minimum order quantities may vary depending on the wholesaler and the product. You can find this information listed on each product page.
Payments and Transactions
What payment methods are accepted on Clobulk?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. The available options will be displayed during the checkout process.
Is my payment information secure on Clobulk?
Yes, we prioritize the security of your payment information. Our platform utilizes encryption and other security measures to protect your data.
What is your refund/replacement policy?
We do not offer refunds for bulk orders. However, for sample orders or single-piece orders, please reach out to our customer care executive for assistance.
Shipping and Delivery
How long does shipping take?
Shipping times may vary depending on the wholesaler and your location. You can typically find estimated delivery times listed on the product page.
Do wholesalers provide tracking information for orders?
Yes, wholesalers typically provide tracking information once the order has been shipped. You can track your order directly through your Clobulk account.
Is express delivery available and are there any extra charges?
Yes, express delivery is available. However, additional charges may apply based on various factors, including the delivery partner and the type of delivery (air or road). Please note that these charges will be communicated to you beforehand.
Contact and Support
How can I contact Clobulk for support?
For any inquiries or assistance, you can reach out to our customer support team through the "Contact Us" page.
Are there any additional fees for using Clobulk?
Clobulk does not charge any additional fees for using our platform. However, there may be standard transaction fees associated with certain payment methods.